Thank you for choosing to be a part of our community at Merul Flavorsage Consulting Services FZCO, d/b/a Merul.online (“Merul.online,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.
In this Privacy Policy (“Policy”), we describe how we collect and use personal information that we obtain from you when you visit our website www.merul.online (the “Website”), sign up for communications from us, or create an account. This Policy applies to all information we collect through our Website and any related services, sales, marketing (collectively referred to as the “Services”) before you enroll in a class.
Please read this Policy carefully as it will help you make informed decisions about sharing your personal information with us.
INFORMATION WE COLLECT
We collect information in the following ways: if and when you provide information directly to us, automatically through our Services, and from third-party sources. Let’s go over the information that we collect below.
PERSONAL INFORMATION YOU PROVIDE TO US
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us. The personal information we collect can include the following:
• Email address, first and last name: When you sign up for a Merul.online account, we may ask for your email address, first name, and last name.
• Log-in credentials: If you create an account, we may collect passwords and security information for authentication.
• Billing information: Such as credit or debit card number, expiration date, verification number, and postal code.
• Demographic information: Such as gender, date of birth, and country of citizenship.
• Commercial information: Information regarding purchases or enrollment in our Services.
• User-generated content: When you comment, review, or provide feedback.
• Partner sites: Partner sites providing related tools and services may collect nonfinancial user data regarding the use of those sites and share it with us to improve our Services.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect information when you visit or use our Services, such as:
• IP address, browser and device characteristics, operating system, and language preferences.
• Data on how and when you use our Services.
• Cookies and similar technologies for tracking activity and preferences.
For more information, see the section below on COOKIES AND SIMILAR TECHNOLOGIES.
HOW AND WHY WE USE YOUR INFORMATION
We use the information collected for the following purposes:
• To create and manage accounts and log-ins.
• To respond to your requests, fulfill orders, and process payments.
• To provide updates on the Services, including classes you’ve enrolled in.
• To contact you via email, postal mail, or phone about our products, promotions, and updates.
• To deliver targeted advertisements.
• To secure our Website and resolve issues.
• To comply with applicable laws and regulations.
HOW WE SHARE AND DISCLOSE YOUR PERSONAL INFORMATION
We only share information with your consent, to comply with laws, or to provide Services. Some examples include:
• Third-party analytics: We may share data with analytics providers to help us understand how users interact with our Website and Services.
• Service providers: We share personal information with vendors, consultants, payment processors, and other service providers who help us run our business.
• Legal requests: We may disclose personal information if required by law.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies to store your preferences, understand how you use our Website, and enhance your experience. Most browsers accept cookies by default, but you can adjust your settings to refuse cookies if preferred. For details on managing cookies, see:
• Google Chrome
• Safari - Apple
• Mozilla Firefox
• Microsoft Edge
HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We use technical and organizational measures to secure your personal information from unauthorized access, disclosure, or misuse. However, no transmission of information over the internet is entirely secure.
THIRD-PARTY LINKS AND FEATURES
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content.
CHILDREN’S PRIVACY
Our Service is not intended for anyone under 13. We do not knowingly collect personal information from children under 13. If we become aware of this, we will delete the information.
YOUR LEGAL RIGHTS
You have the right to access, update, or delete the personal information we have about you. To exercise these rights, please contact us using the information below.
INTERNATIONAL DATA TRANSFER
We may transfer, store, and process your information outside of the country you live in. We take steps to protect your personal information in accordance with this Policy.
UPDATES TO THIS POLICY
We may update this Policy from time to time. The updated version will be indicated by a “Last Updated” date, and changes will take effect immediately after they are posted.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or concerns regarding this Policy or the handling of your personal information, you can contact us at:
Merul Flavorsage Consulting Services FZCO
License Number: 47394
Registration Number: DSO-FZCO- 45193
DSO-DDP-Office-A4-005
Dubai Silicon Oasis
P.O. Box 6009
Dubai, United Arab Emirates
Email: support@merulschool.com
This document was last updated on September 16, 2024.
